“Sometimes the best opportunities come when you least expect them.”
Pendo
This statement rings true for Pendo, a Communication Assistant at CITAM (Christ is the Answer Ministries). Her journey into this role was nothing short of miraculous. Pendo had no idea that a simple phone call would set her on a path that combines her passion for communication with her faith. Now, as part of the corporate affairs and communications team, she plays a pivotal role in shaping the church’s message while managing a variety of important tasks.
Pendo’s Role at CITAM
As a Communication Assistant, Pendo’s work is multifaceted. She manages social media marketing (SMM), offers consultation services for the various franchises and bodies under CITAM, and leads efforts in the “Together in Generosity” initiative. Additionally, she handles the distribution of merchandise, among other responsibilities.
The role requires Pendo to juggle a variety of tasks and communicate effectively with a wide range of people. While it comes with challenges, it also brings immense satisfaction, particularly when she connects with individuals at events or sees the impact of her efforts in real-time.
The Personal Struggles Behind the Success
Like many professionals, Pendo faces personal challenges. One of her biggest hurdles is managing deadlines. In her line of work, timing is crucial, and the pressure to deliver on time is constant. Alongside this, she has to work with different departments, each with its unique set of tasks and priorities. Understanding that every department has its own goals has taught her the importance of organizing her work efficiently.
Pendo also struggles with self-imposed pressure. As the youngest in the office, she sometimes feels the weight of high expectations from herself and others. “I often feel like I’m not up to the task, but I keep pushing,” she admits. Learning how to balance her ambition with realistic expectations has been an ongoing challenge.
One of the lessons Pendo is still learning is how to communicate firmly yet politely, especially when voicing her expectations to colleagues. “I’m still learning how to speak to the person, not the position,” she says. This approach, where she focuses on the individual rather than their role, helps foster understanding and empathy.
Handling the Pressures of Faith and Work
Pendo’s work environment is unique. CITAM, a religious organization, has its own set of values that differ from a typical corporate setting. The expectations here are centered on faith, with a shared set of beliefs and practices that define the culture. Unlike corporate workplaces, activities like weekly devotions and restrictions on after-work socializing (such as no drinking) are non-negotiable.
For Pendo, this religious aspect has been both a challenge and a source of strength. “You have to align with the faith and values of the organization,” she explains. This sense of alignment makes her role feel deeply fulfilling but also adds to the pressure. The lines between work and faith blur, creating a sense of unity, but at times, it can be difficult to balance these different worlds.
One of the effects of working in such a faith-centered environment is the responsibility that comes with representing the values of the church in every aspect of her work. Yet, Pendo finds strength in the shared purpose, knowing that the corporate side of CITAM works hand-in-hand with the church’s mission.
Mental Health and Self-Care: Pendo’s Approach
In her role, Pendo recognizes the importance of mental health. The demands of her job, combined with the pressure to constantly perform, can take a toll. Her approach to handling stress involves turning to prayer, reading the Word, and occasionally taking a step back to reset. “My family is my support system,” she shares. “I know many young people don’t have the privilege of saying that, so I don’t take it for granted.”
Her commitment to mental well-being also extends to learning how to disconnect from work when needed. Finding balance has been key, and Pendo’s ability to set boundaries ensures she stays grounded in both her personal and professional life.
Insights into the Challenges Facing the Youth Today
In addition to her communication role, Pendo has experience as a youth leader. She sees firsthand the struggles many young people face today. Issues like FOMO (fear of missing out) and mental health are becoming increasingly prevalent. Pendo is concerned that many young people struggle with the idea that success or happiness should come instantly. “Things don’t come instantly,” she says, stressing the importance of patience and perseverance.
From her experience, Pendo has learned that it’s crucial to encourage the youth to embrace their journeys, even when things seem uncertain. Her advice? “Take your time, and know that success is a process.”
Moving Forward: Pendo’s Vision for the Future
Looking ahead, Pendo is focused on continuous growth—both for herself and for the cause she believes in. She aspires to deepen her skills in communication while also expanding her influence within the organization. Pendo believes her work at CITAM can impact not only the church community but also the wider world, sharing faith and positive change.
Her vision for the future is simple but powerful: “I want to see the youth not only understanding their worth but also being empowered to make a difference.” Through her work, she hopes to create spaces for young people to grow, learn, and thrive.
Final Thoughts
Pendo’s story is a testament to resilience and faith. While her role at CITAM comes with its own set of challenges, she continues to approach each obstacle with kindness, patience, and a determination to grow. Her journey is one of continuous learning, whether it’s navigating the pressures of a faith-based workplace or managing her mental health.
Pendo’s story is a reminder that growth isn’t always linear, and sometimes the best things happen when we least expect them.
Join the conversation—how do you handle the pressures of faith and work? Share your thoughts in the comments below.
Nebai Kimani 